Privacy policy
Last updated: October 31, 2026
This policy explains what Modus Venture collects when you use Modus Dialer, and why.
What we collect
- Account details: your name, email, business name and website, and a securely hashed password.
- Billing: handled by Stripe. We see your plan, payment status and the last digits of your card, but never your full card number.
- Calls: for each call we keep the direction, length and minutes used, so we can count your minutes. Our phone provider, Twilio, keeps call records, voicemails and any recordings you choose to make, under your account.
- Technical data: basic server logs (such as IP address and time of request) to keep the service secure.
What we don't collect
Leads you import, your call notes and results stay in your browser on your computer. They aren't sent to our servers.
How we use it
To run your account and phone line, bill you, count your minutes, send you account emails (like password links and payment notices), prevent abuse and fraud, and meet our legal obligations. We don't sell your information or use it for advertising.
Who we share it with
Only the providers that make the service work: Stripe (payments), Twilio (phone numbers and calls), our email provider and our hosting provider. We may also share information when the law requires it, or to investigate abuse of our phone network.
How long we keep it
While your account is open, and for up to 2 years after it ends for billing, tax and abuse-prevention records, unless the law requires longer. Voicemails and recordings are deleted when your account closes.
Your choices
You can update your details from your account page, or email info@modusventure.com to see, correct or delete your information. We'll reply within 30 days.
Cookies
We use one cookie to keep you logged in. Stripe sets its own cookies on the payment form to prevent fraud.
Contact
Modus Venture, info@modusventure.com.